Utilising “Emotional Intelligence” to be aware of how you react in stressful selling situations, when you may allow emotions to start running the sales meeting rather than using effective selling and influence skills.
That’s when you see non-productive selling behaviours occur like discounting, product dumping or over promising on what you can deliver.
A simpler explanation is ‘know thyself.’
What are your hot buttons?
What situations cause you to react or not act in a manner that serves you well personally and professionally?
And, it’s about being wise regarding your customers emotions too so you can work better with them.
The session will be delivered by our Board Member and Community Member Sandy McCurdy from Sales Coach Scott, an expert in sales and customer relationships.