WOMEN’S BUSINESS STATION PRIVACY POLICY

Women’s Business Station C.I.C. (WBS) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or join us as a member and tell you about your privacy rights and how the law protects you.

This Privacy Policy describes how WBS collects, uses, shares, and retains personally identifiable information provided by users of this website and members of WBS. It is important that you read this privacy policy so that you are fully aware of how and why we are using your data.

This website is not intended for children and we do not knowingly collect data relating to children.

CHANGES TO THIS POLICY

We keep our privacy policy under regular review. This version was last updated on 24 February 2020 and will be continuously assessed against new technologies, business practices, regulatory changes and the evolving needs of WBS.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

DATA CONTROLLER and contacting us

WBS is the controller and responsible for your personal data. WBS is a Community Interest Company (Company Number SC610346) with its registered office at 4 Balfour Place, Carnoustie, Angus, Scotland, DD7 7AH.  

If you have any questions about this privacy policy, please contact us in the following ways:

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

DATA COLLECTION

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

WBS collects and maintains a variety of personal data about you including:

  • Identity Data, such as full name, username, marital status, title, date of birth and gender;
  • Contact Data such as email addresses, phone numbers, business address, telephone numbers and social medial profiles;
  • Financial Data such as bank account and/or payment card details;
  • Transaction Data such as details about payments to and from you and other details of services (including membership) you have purchased from us;
  • Technical Data such as internet protocol (IP) address, your login data, browser type and version, information about the top viewed and visited pages and links on our website, top entry and exit points, number of form completions, time spent on pages, top downloads, top keywords used offsite to lead customers to our website, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website; and
  • Marketing Data such as your preferences in receiving marketing and other communications from us.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

We collect data from you in different ways including:

  • Direct Interactions: you may give us your personal data when you correspond with us (including through e-mails, phone calls, online registration forms, event registration forms and face to face meetings), apply for and use our services (including membership), create an account on our website or request marketing to be sent to you;
  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. Please see our Cookies Policy for further details; and
  • Third Parties. We will receive personal data about you from various third parties including:
    • Hootsuite or Buffer to manage our social media interactions

PURPOSE OF PROCESSING

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (being the interest of our business in conducting and managing our business to enable us to give you the best service) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message.

You have the right to withdraw consent to marketing at any time by contacting us. You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing. You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service we provide to you or other transactions. We may still contact you to administer our services or for our other legitimate purposes.

HOW WE USE YOUR PERSONAL DATA

We plan to use your data in the ways set out in the list below. We have tried to identify our legitimate interests where appropriate. We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the list below.

  • Identity Data and Contact Data to register you as a member and enter into a contact with you including giving you information relating to WBS membership, prospecting new members, and to process and respond to queries.
  • Identity Data, Contact Data, Financial Data and Transaction Data to manage our relationship with you, perform a contract with you and as necessary for our legitimate interests (to recover debts due to us and to keep our records updated) including management of your account, management of payment and fees and contacting you about our services.
  • Identity Data, Contact Data, Technical Data and Marketing Data as necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) to administer and protect our business and develop our services.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. WBS may perform statistical analyses of user behaviour and characteristics to measure interest in and the use of various sections of the website using this Aggregated Data. We may share this Aggregated Data with other relevant organisations and companies to promote other programs that may be of interest to members and the wider business community.

CHANGE OF PURPOSE

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

DATA RETENTION

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

PROTECTING YOUR DATA

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

SHARING YOUR DATA

We may share your personal data with the parties set out below:

  • Service providers who provide us with IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors and insurers based in consultancy, banking, legal, insurance and accounting services.
  • HM Revenue & Customs, regulators and other authorities who require reporting of processing activities in certain circumstances.
  • Third parties to whom we may choose to transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We do not transfer your personal data outside the European Economic Area (EEA).

LINKS TO THIRD-PARTY SITES

WBS may provide links to third-party web sites, or advertisements which contain links to third-party sites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

your rights in relation to your personal data

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

  • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing. We may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Object to processing of your personal data where we are relying on a legitimate interest. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data if you want us to establish the data’s accuracy; if our use of the data is found to be unlawful but you do not want us to erase it; if you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or if have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

EXERCISING YOUR RIGHTS

If you wish to exercise any of the rights set out above, please contact us by email to info@businessstation.co.uk or in writing to WBS, Unit 37, City Quay, Camperdown Street, Dundee, DD1 3JA. 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.